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Who’s Listening When You Call a Crisis Hotline?

Posted on April 1, 2022April 13, 2022 By ctadmin

Earlier this year, an operator at Trans Lifeline picked up the phone. On the line was a caller who needed support following a traumatic experience they had had after calling another hotline for LGBTQ youth. The caller shared with the operator that at some point during their other call, they got disconnected due to cell reception issues. Soon after, police officers with a K-9 unit arrived at their location. This understandably deeply unsettled the caller. What’s more, the caller did not know how to prove that they did not need what is euphemistically called “active rescue,” or police intervention. Operators at Trans Lifeline (where one of us, Yana, is the director of advocacy) say that they often get calls like this one, where callers reach out to deal with the aftermath of nonconsensual intervention.

Read complete article at Slate…

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